Apr 30, 2012
Hospital patients waiting in emergency rooms or convalescing after surgery are sometimes unexpectedly visited by debt collectors instead of doctors.
Debt collection companies embed their agents in emergency rooms and demand that patients pay outstanding bills before they receive treatment.
One debt collector agency, Accretive Health, instructed its employees to tell incoming patients that, in case they don’t have credit cards, “if you have your checkbook in your car I will be happy to wait for you.”
Hospitals in collusion with these agencies allow debt collectors to have access to patients’ records and to pose as hospital staff. Both are violations of government laws and regulations. Not to mention, it prevents people from getting proper medical treatment.
It’s just a small corner of a medical system based on profit!